About me

Both my current role as Interaction Designer for the Ministry of Justice and my previous role in retail/ecommerce involved working on projects from end-to-end, from conception to implementation.

I have experience:

• planning and running user research
• running workshops with users and stakeholders
• analysing findings
• creating visuals and prototypes
• iterating on design work in a testing cycle
• handing over design work to developers
• delivering front end work in code

I typically use tools like Figma and Miro for ideation, design and sharing work, then a variety of tools for prototyping, depending on the circumstance and appropriate fidelity. I can prototype using pen and paper, Invision, Figma and can build realistic prototypes with code.

I have experience working in both small and large multi-disciplinary teams. I currently work with a researcher and a content designer on the UX side as well as a team of engineers. I like to work closely with product owners and stakeholders to steer strategy.

I have experience engaging and communicating with people from other disciplines, including those who are less technologically minded. On the other hand, my developer skills and knowledge help me to communicate effectively with devs and engineers.

You never know how users will consume content on the internet and this is an important principle in my approach to design. I always start with small devices and work my way up to larger screens. My preference when doing hi-fi work is to design in a realistic environment, such as a web browser or a prototype, so that micro-interactions and screen states are considered in detail.

I stay up to date with UX best practices both at work and when I have free time. Conducting usability testing and competitor analysis helps me stay on top of design trends and best practices.

Part of being a designer requires using patterns from and contributing patterns to design systems. It is important to me that these are accessible so that the products I design are inclusive.

I am an advocate for accessible and inclusive design. I have a solid understanding of designing both visual and non-visual experiences, designing for assistive tech users and designing for a world where people interact with technology on-the-go with all sorts of distractions.

There is always more to learn and I am always keen to push the limits of my knowledge, so I regularly attend accessibility training sessions.

I am currently leading a self-initiated Design Ethics project within the Ministry of Justice. The goal is to set standards and to promote responsible innovation by embedding risk management into UCD processes. So far I have written a number of blogs, drafted some service ethics guidance and created a self-serve Ethics Assessment for teams to run within each phase of their product lifecycle.

I also started a GOV.UK wide Design Ethics community where speakers can give talks and where people can share work that is going on in the ethics space.